Friend of the Court Customer Service


Starting October 3, 2022, the Friend of the Court Customer Service lobby at the Penobscot Building will be OPEN to the public on Mondays, Tuesdays and Thursdays ONLY, 8:30 a.m. to 4:30 p.m. (must be in line by 4:15 p.m.).  Masks are recommended and will be provided upon request.


The Friend of the Court offers safe and convenient virtual customer service appointments.  Customers can meet virtually one-on-one with a child support professional about their case to get information and ask questions.

Appointments are available Wednesday and Friday (except holidays) from 8:30 a.m. to 4:30 p.m. and are scheduled for twenty (20) minutes. Appointments are easy to make and easy to connect to the day of the appointment. You do not need to have the Setmore application installed, simply click “Join your meeting” in your confirmation email at the time of your appointment. 

You must have an updated internet browser to connect to the meeting.  Google Chrome and Microsoft Edge are preferred.

If you have any documents to provide to the Court, please have a digital copy ready to send during the meeting.

Click HERE to schedule a virtual customer service appointment and select FOC Virtual Customer Service (DO NOT select FOC Consent Docket).  Please be on time for you appointment.