b'SFA 4:Build Public Trust and Community Relations The Court is committed to building the publics trust and confidence and strengthening community relations.This includes educating the public about the Courts role as the third and independent branch of government and connecting with diverse communities across the City and County.The Court willwork to improve the Courts image/reputation, sharing positive narratives and demonstratingsuccesses(e.g.,casestudies,testimonials,mediainterviews,positivesocial media and news stories). The Courts leadership will have a presence and actively promote the excellent work of the Court.The Court also will work to build positive relations with Detroits diverse communities through outreach and education.Working in collaboration with partners, the Court will strive to be involved in and connect with diverse communities to understand needs, explore opportunities to better serve the communities, and the like. Here too, the Courts leadership along with other justice system and community partners will work together to build strong community relations.Goals and Strategies:Goal 1: The Court will earn public trust and confidence. Strategies: a.Share / demonstrate the positive stories and successes of the Court. b.Collaborate with the media to disseminate positive stories/successes about the Court. c.Provide / ensure in-person and virtual services for all court offices. d.Be more transparent with the Courts protocols, procedures, expectations, and commitments. e.Engage and educate the public on the Courts role, mission, and priorities. Goal 2: The Court will have positive relations with diverse communities and partners across the City and County.Strategies: a.Proactively engage with diverse communities and partners including schools and at community events. b.Actively listen to the voices of diverse communities and partners.c.Educate about the Courts role, mission, and priorities. d.Build new partnerships around common needs, interests, and priorities.See the Annual Operational Plan for a list of strategic priorities the Court is working on in this SFA. 20232027 Strategic PlanThird Judicial Circuit Court 11'