b'FairnessAll three survey groups rated this performance category the highest. Court users rated thiscategoryandallofthequestionssignificantlyhigherthanpartnersand judges/staff.The question in this category rated the lowest by external partners and judges/staff was: Court users understand what they need to do when they leave the courtroom, courthouse, or virtual hearing/meeting.Quality/EffectivenessCourtusersratedthiscategoryandallofthequestionssignificantlyhigherthan partners and judges/staff.The highest rated questions in this category were: Court employees are helpful and I feel safe at the courthouse; the safety and security protocols are adequate.The area for improvement is related to facilities.The lowest rated question was: The Courts facilities are accessible and accommodating.Virtual Proceedings/ServicesCourt users rated this category and all questions significantly higher than partners and judges/ staff.The highest rated question in this category was: Judges take into consideration the needs of the case/the preferences of litigants/attorneys when making decisions about virtual or in-person hearings. The lowest rated question was: Court users understand how, or are provided with the assistance they need, to participate in virtual hearings, meetings, or appointments.4.Overall Court PerformanceCourtusersgaveasignificantlyhigherratingonoverallcourtperformancethan external partners and judges/staff.63% of court user respondents rated the Courts overall performance as Excellent or Good.External partners gave the Court an average rating on overall court performance over the past 1-2 years.32% of partners rated the Courts overall performance as Excellent or Good.Judges/staff gave the Court a below average rating on overall performance over the past 1-2 years.29% of judges/staff rated the Courts overall performance as Excellent or Good. 20232027 Strategic PlanThird Judicial Circuit Court 24'