b'Table 4: Opportunities for Future Improvements Topic/ThemeAdditional Improvement Opportunities a.Use technology to get parties/attorneys information about their cases; enhance electronic access and communications b.More direction is needed for the public to be made aware of how to access court services. What services require advance appointments, etc. The public Improve Accessneeds to be made aware regarding offices that are not fully open to the public.c.Consider the use of AI, and use technology to improve public access d.Partner with community organizations to provide virtual access to individuals who do not have it (e.g., establish remote / virtual access points in communities in collaboration with community organizations) e.Update the website for individual courtrooms f.Improve e-filing g.Eliminate the practice of scheduling all cases at the same time; eliminate cattle call dockets h.Enhance means for attorneys/parties to communicate with courtrooms (e.g., set up courtroom voicemails to go to email) i.Develop uniform processes and procedures in courtroomsincrease consistency; secure judicial buy-in to the importance for consistency and many benefits j.Develop one-page protocol/process for Jas, Clerks, etc.provide links to resourcesk.Train on Zoom/Other technologies Reduce Backlogs/l.Get Judges and staff to utilize chat more often, especially when Increaseparties/attorneys in waiting room Timeliness/m.Ensure all judges and staff are proficient and self-sufficient on the use of Improve CourtZoom / other technologies (use Level III JAs as trainers/coaches) (e.g., use of Operationsbreakout rooms, screen sharing, use of chat, etc.) n.Have those adept in the use of Zoom / other technologies to share best practices o.Use Zoom training videos p.Develop an optimal hybrid system for virtual and live proceedings (improve access to justice).Get stakeholders, attorneys and litigants to buy into hybrid system.q.Reduce backlogs r.Research funding that will support innovative ideas that will improve Court operations s.Consider the use of AI, and use technology to improve Court processes t.Examine Court operations and utilization of staff; consider changes to improve efficiencies u.Improve hybrid workingdevelop consistent and optimal approach (e.g., Court Culture/remote a few days per week) Workforce/Staffingv.Reimagine/re-establish court culture; address institutional challenges re: staffing levels, compensation, right people / good fit, uphold the Courts values; etc. w.Conduct future listening tours Communication &x.Continue collaboration with stakeholders regarding staffing levels and Collaborationimproved processes to improve Court operations and service to the public. y.Better collaboration with the Clerks Office 20232027 Strategic PlanThird Judicial Circuit Court 17'